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Call/Text us at (815) 763-0725

24-Hour Cancellation Policy

At Magnolia, we value your time and our therapists’ schedules. To ensure the best experience for all of our guests, we have implemented the following 24-hour cancellation policy:
 

  • Cancellations & Rescheduling: If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice before your scheduled service time.
     

  • Late Cancellations: If you cancel within less than 24 hours of your appointment, 50% of the service cost will be charged to the card on file.
     

  • No-Shows: If you fail to show up for your appointment without prior notice, you will be charged 100% of the service cost to the card on file.
     

  • Late Arrivals: If you arrive late, we will do our best to accommodate you within your scheduled time. However, your service may be shortened, and the full service fee will still apply.


We appreciate your understanding and cooperation in respecting our therapists’ time. Thank you for choosing Magnolia for your wellness and relaxation needs!


© Magnolia Massage & Facial Spa, LLC 2022 - 2025
 

19401 Wolf Rd.

Mokena, IL 60444

Customer Service
Email: magnoliaspa22@gmail.com
Phone: 815-763-0725
All Rights Reserved

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