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24-Hour Cancellation Policy

At Magnolia, we value your time and our therapists’ schedules. To ensure the best experience for all of our guests, we have implemented the following 24-hour cancellation policy:

Cancellations & Rescheduling: If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice before your scheduled service time.
Late Cancellations: If you cancel within less than 24 hours of your appointment, 50% of the service cost will be charged to the card on file.
No-Shows: If you fail to show up for your appointment without prior notice, you will be charged 100% of the service cost to the card on file.
Late Arrivals: If you arrive late, we will do our best to accommodate you within your scheduled time. However, your service may be shortened, and the full service fee will still apply.

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